Taco Bell - Advance

This review has nothing to do with service or food. This 1 star is because the men’s restroom soap dispenser has been broken with no soap for a few weeks now. Following common sense, that means that any male employee that uses the restroom at work is unable to properly wash their hands before going back to work. That is disgusting. I will consider eating here again once the soap dispenser is fixed.

They wouldn’t make our food, took 35+ minutes to get it Service: Take out Meal type: Lunch Price per person: $10–20 Food: 3 Service: 1 Atmosphere: 1

I love this Taco Bell. They surprised me this trip however. I asked for some extra sour cream at the window. I had to drive all the way around again and order just sour cream and they charged me for it. So as great as your food is. You guys dropped from a 5 star to a 4 star.. Food: 5 Service: 5

Took like 45 seconds after I ordered and they hooked a brotha up. Food was positively bussing. Food: 5 Service: 5

So we order online to skip the line around 5:00 p.m. My wife runs to pick up our order and after checking the bag realizing our order was wrong she opted to park go inside and this is where the fiasco begins. She talked with the cashier being there was no manager on duty at the time and the cashier said sorry we gave your order to someone else. I'm sure they were happy when they arrived home...After waiting for everyone in drive thru was waited on to the tune of ten cars (my wife was counting as they drove by 1 by 1 she says is anyone going to help me? The food prep guys exclaims we don't have your order while he's leaning against the counter looking at Facebook. The gentleman at the drive thru says yes we do it's been on the screen for a while. After another 15 minutes which totals a half hour not including drive time back and forth she finally gets our order and brings it home. My point is why order on line when your being pushed to the back of the line also there use to be a thing called CUSTOMER SERVICE. I'm guessing that's a thing of the past and servers are not interested in taking care of customers anymore at least at Taco Bell Bermuda Run. Facebook seems to be more important. With this being said everyone check your orders but be patient if your in Bermuda Run because they have no service, customers come last and Facebook is king! Good luck!!!