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Bidrage med feedbackI enjoyed a one-night stay here and was very pleased with the room and facilities. Online check-in/out is available but friendly staff are on reception 24hrs a day to welcome you. The room I stayed in was fairly large and included all the usual facilities (hairdryer etc) plus some unexpected ones (ironing board). The hospitality tray was particularly well stocked with both kettle and Nespresso machine. The mini fridge contained soft drinks and confectionery. There was an ice machine located in the corridor which was a nice extra. The room was very clean, spacious and had great views across the city. I hope to stay here again on my next visit to Aberdeen. This is a good choice to stay if you want to meet up with friends as there are many seats and cosy corners with complimentary newspapers, water and fruit in the public vestibule area. There is a cafe bar serving a wide range of refreshments with great views across central Aberdeen. This would be a great place to spend some time before catching a train (or bus). Excellent location being right beside the railway and bus station and accessed from the Union Square shopping. I really couldn't fault this lovely hotel.
The location of the hotel is outstanding, it’s literally in the shopping mall and close to all the buses and trains. There are a lot of options for food everywhere. We stayed for 4 nights and we were happy with the service. We are also very thankful because we checked in very late and it was all of the sudden because we had to switch our hotels so we were lucky that they had a free room. Every member of staff is very nice and helpful, the members of staff that clean the rooms do it well and the rooms are relatively clean. We did see some dirtiness in the room but they weren’t major concerns as the bed and the bathroom were clean which is the most important. It’s also quite obvious that the hairdryer wasn’t used or cleaned in a while, which was quite disappointing as we wanted to use it. In addition they had a kettle and tea in the room, the tea they put was lovely. I would also like to add that the hotel is quite pricy, and there may be cheaper options in the area, however if you buy the room on the day you want to check in every single option will be expensive so it may be cheaper if you book in advance.
Breakfast for two was included in our stay, and there was a wide variety of options to choose from. While the cooked items could have been better prepared, it was still a pleasant breakfast overall. This hotel is an ideal choice for a city center getaway in Aberdeen, with convenient travel facilities nearby, as well as restaurants and nightlife. If you're traveling by car, there is a Union Square car park available, but it's a separate entity and doesn't offer discounts. However, the parking rates are quite reasonable for a city center location.
Dinner was delightful and much needed after a long day of traveling. However, the highlight was the exceptional service from the bar staff, who were truly outstanding. I ordered a drink that wasn't on the menu, and they went above and beyond to accommodate my request. I hope this drink will make its way onto the menu soon. Thank you once again!
I had a disappointing experience with the gluten-free breakfast, and the staff was not very friendly.