Great American Cookies - Zachary

Needed a large cookie for an event... not usually my style. Pleasantly surprised and impressed with the service and product. Definitely will revisit when need arises.

I have gone in 3 days in a row to get just a freaking slice of cookie cake and they have not had it once. Customer service is AWEFUL when I asked when they will have them I was given a shoulder shrug and a mumbled idk. They are zero help. Yesterday when I asked they young lady and man working just laughed didn’t even answer. I truly don’t even know why I have wasted my time stopping multiple times just to deal with disrespectful teenagers. At this point I don’t under Why local businesses keep hiring inadequate teenaged who have serious attitude problems.

Poor customer service. Asked to not have my ice cream and toppings mixed in. The young lady that fixed my ice cream barely provided any toppings and had an attitude and did not desire to fix my ice cream to my liking. I will definitely avoid this location in the future.

They be good but lazy workers close ealry almost every day or certain days like this on 02/01/22 I took my time out to do this cuz it happen to many times and I think if you say you open to a certain time you should be open til that time. Thanks

I love this place and their double stuffed cookie sandwich is my absolute favorite. I do wish they would have more of a selection of those but the chocolate chip is still a great choice.