Reserver
Tilbagemelding
Bidrage med feedbackOrdered on the app to pick up and food was ready when I arrived. Very efficient and friendly staff. Thanks!Food: 5/5
Sandwich was delicious and the guy at the cash was nice enough to explain what was on the sandwich, as I haven't been to a JJ in a while. I had a headache when I came in, so I wasn't very focused and forgot to add hot peppers. They gave me some extra in a dish and it just about made my day. Tesla supercharger nearby too.Food: 5/5
Employees lack any type of critical thinking and common sense. I ordered 3 sandwiches. 2 regular and 1 Giant sized. At the drive through window I asked for the Giant to be cut in 3 pieces instead of 2. She couldn 't hear me so I repeated it. Is it possible to cut the Giant into 3 pieces? We have 3 kids so we usually split a Giant into 3. Her response OH you want it cut into 3 pieces instead of 2? Yes, we can cut it into 3 pieces. ... This typically wouldn 't be that big of a deal (it 's just a sandwich), but when you 're traveling and eating in the car with kids, it 's not easy or possible to cut a sandwich. Wouldn 't have been an issue if they just said No , we would have ordered differently. But when we got our food there was only 4 sandwiches (meaning the Giant was cut into 2, not 3). So I bring it in and let them know I asked for it to be cut into 3 but they only cut it in 2. I reiterated that I confirmed with them multiple times and they previously said yes, they could do it. The employee at the counter said So what do you want us to do? How do you want it cut? I said I don 't know but I needed 3 pieces not 2. So she reluctantly takes it back and cuts each one in half. So now I have 4 pieces. She hands them back to me and I said This is 4 pieces not 3. She quickly responds Sorry we didn 't hear you correctly through the drive through, have a nice day and walked away. All of the other employees just stared at me not offering another solution or saying anything. Annoyed and not willing to deal with this anymore I just left. I figured since I confirmed multiple times in the drive through and at the window they 'd just remake it or something and cut it right. But at the expense of losing a customer, they decided to pretty much say screw you. So I 'm never going to this location again. Not that the employees care. This visit was Sunday 7/23/23 around 3pm. Employee was a girl with dark hair. This is the first review I 've ever left, because I usually don 't care. But this was especially annoying to deal with and was treated very poorly. Hopefully management sees this.
This Jimmy John's is one of my regular lunch stops when I am on the road. This location has a drive through which is super convenient. Great Sandwich!!!Food: 5/5
Overall JJ is good food. I order delivery almost once a week but lately the fountain drinks are watered down and tasteless.. I guess I will stop ordering fountain drinks