China Star - Windsor

Good food..nice people Service: Take out Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 2

They've been in Windsor quite awhile. Every time we order they mess up the order and the lady is very rude. Only reason I gave 2 was the foods ok, sometimes. This time it was better than usual, But they got the order wrong again. The lady is very rude. I called her back to the window, she was hiding in kitchen. I said order was wrong. She showed me my phone number then went back in kitchen and hid. Didn't offer to make it right. Didn't offer money back. I just walked out and I will never go back. They can't get orders right, they don't offer to make it right. I don't think she understands English. She should hire someone to take orders and deal with customers. She has no people skills. I don't know how she stays in business being so rude to people

Hair in my food!!!!!! Then when I called they wanted me to bring in the container even after I informed them I threw up because of the gross hair. They would not refund my order!I took the puke container out of the trash and sent it back. Worst customer service ever! Nasty kitchen, rude owner and employees. We will never order from here again. So sad for a small local establishment to lose local customers due to unsanitary conditions. I know it happens sometimes but wearing a hairnet around food is common-sense. And fixing the situation instead of demanding a puke container of partially eaten food could have gone a long way.

The people were rude and the owner has stupid covid policies. Never again will I go to this establishment.

Always friendly people at this place. The food is better than most Chinese in the area. Cannot eat in right now. Best chicken on stick in town.