Dunkin' - Wilkes-Barre

Your restaurant, Dunkin' Donuts, has run out of all varieties of donuts in every location in the Wilkes-Barre area except for two. This is disappointing and unacceptable.

The staff at this restaurant were impolite, the sandwiches were below average, and the management was deceitful. I recommend going to Curry Donuts instead, where you will receive a free donut with a large coffee and the staff are much more pleasant.

Americans literally run on Duncan the most truest thing I've ever heard of my life LOL enough said.

This restaurant deserves a 5-star rating when Erin is working. She knows how to make your drink just the way you like it. However, if she is not there, it's not worth your time or money. It's better to call ahead and ask. I ordered an iced coffee with 6 pumps of caramel, but they still couldn't get it right. They seemed annoyed when I had to bring it back. Apparently, adding 6 pumps of caramel is a difficult task for them.

I’ve always loved coming to the Scott st location because of the customer service. Today, I was reassured of that. I had a rough start to my morning already, and Kristen made it 10x better. I couldn’t load my Dunkin app, and she did the kindest thing any employee could do. Thank you so much, Kristen, for reminding me of how much I appreciate Scott st. Location!