East Side Mario's - Whitby

I think the head office needs to step foot in this restaurant and fix the service before the name is ruined.

Bye bye East Side looks like this chain is in freefall.

Ughhhh I really want to like this ESM but they're consistently crappy in terms of their speed of service.

Kids love the Italian wedding soup. Always a hit with them. Wide range of pasta and pizza choices. Our go to place as we know the kids will actually eat

With a young family this used to be the place we came to eat when we were in a rush and could count on eating fairly quickly. It's a Tuesday night, we arrived at 5pm, placed our order at 5:20 and now it's 6:30 and still no food! This is the third time since January that I have had this long wait experience so I have to assume it's because the manager is not sufficiently staffing his kitchen. When I asked, he quickly dismissed me and asked me to go back to my seat....I did....in my car. Never again!