Pizza Hut Express - West Valley City

I got on the phone with and Employee and told her I made a mistake on my order online she was a little snappy when she told me that the food was already being made and I couldn't change the crust.... I then told her net I would just cancel the order then, I would have paid extra if I had to to change the order... I then called back to talk to the manager and he was even moreaggressive in his tone when I explained to him the situation I just wanted to know if I was getting refunded my money becausethe crust couldn't get changed and I was being polite as possible...I think this store needs to have a customer service class inbeing a little bit more polite and considerate when it comes to a customer

I got on the phone with and Employee and told her I made a mistake on my order online she was a little snappy when she told me that the food was already being made and I couldn't change the crust.... I then told her net I would just cancel the order then, I would have paid extra if I had to to change the order... I then called back to talk to the manager and he was even more aggressive in his tone when I explained to him the situation I just wanted to know if I was getting refunded my money because the crust couldn't get changed and I was being polite as possible...I think this store needs to have a customer service class in being a little bit more polite and considerate when it comes to a customer

It took 1 hour and 40 minutes for delivery .pizza was cold bread sticks were also cold.I asked for extra sauce but none was left..

Great pizza and the deals make it taste even better! And they delivered to the local truck stop...all while I was fueling up my rig!!

Ordered on the app and the staff was very fast and friendly. Food was done quickly and with no issues.