Chick-fil-a - West Palm Beach

I love Chick Fil A and I've always had the best customer experience with every interaction but, unfortunately the Royal Palm Beach/Wellington branch experience was not up to normal standards. When we were given the wrong order, the drive through window asked us to go back in a 30 minute line to order our food again. Normally at other branches, the window will ask for you to park and they will bring your proper order to your driver window. After I explained my experience to the window on my second lap, the food packer at the window threw my food along the counter in frustration. Seeing their frustration, I explained that I would place in this review tonight and that the order was for my 9 and 5 year old kids. After hearing that, another team member apologized. I felt like transaction to this branch instead of a customer. :

By far thr worst service of chick-fil-a . The kids that work here are so rude and have no form of hospitality at all. The food sucks and lines are always long inside and out. They always getting orders wrong. Why are they open?? Or change the staff completely to people that want to work and take pride in it.

This is a busy location. Definitely avoid the drive-thru and go inside. There is never a line inside. I was waited on right away. When I said I wanted nuggets, I was offered three different sizes. I also ordered iced tea, because they have the best iced tea available . My second time, I got a chocolate milkshake. It was delicious and tasted like real ice cream, unlike their competition. Staff is friendly and efficient. It was bust at 10:30 and REALLY busy at 12:30. Expect a wait for the food, but not for the service.

Chick Fil takes my entire paycheck almost every payday and I can not complain. I always order the same thing, Spicy SouthWest Salad w/ nuggets. Not sure if they noticed the black girl with red jeep always getting same thing almost every day. I swear they use “Holy Water” to wash the salad and then do some type of special prayer over it. I tried to replicate the salad and it fails every time. When I go out to a dine in restaurant if I order any salad. I always bring the chick fil Salsa dressing with me but of course its still not the same if the salad isn't from chick fil a. I even sneak their salad in my purse into the movie theaters , bring it to a picnic, etc. I am not even a salad person. They will continue to get my entire paycheck because of the spicy SW salad w/ crispy nuggets. I literally am a fiend for it on a daily basis. I don’t know how to stop thinking about it when dinner time comes around. Of course on Sunday, I have to think of other plans for dinner unless I order 2 salads on Saturday and save 1 for Sunday ‍. Very few days they run out, I drive all the way to another location to get my salad. But this location makes it the best hands down. Ive been to Chick fil A headquarters in Georgia as well. Very nice people. Best fast food chain in the world. Good food, Good workers, even the customers are good and respectful.

My nuggets came out A little too well done, I told the employee that I was walking by, but he didn't hesitate and replaced my 12 pieces in minutes. Great service, everyone here. Every pleasant, Kylie and Landon very very nice, and so polite, we love coming in here 4 times a months beautiful people and food, we love sitting down enjoying our food.