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Bidrage med feedbackI ordered on line Saturday night 11:30pm. I paid in full on line. I went to drive thru to pick up my order btw I checked the box to pick up in drive thru). No body was in line behind me. They would not give me my order in the drive thru. They told me to come inside or leave. I said it was too late I was not coming inside they told me to F o and then I left without my order and without a refund. They immediately process my order on line as though I picked it up. Terrible Humans!!
I wish I could get them 0 stars very unprofessional tasha closed the lobby one and a half early with people still inside and was very rude about it. Why have store hours posted if you can't prove service during posted time? Then they said drive only ? to make people wait in a long line when they get to the order they said they are not taking any more order I'm like you can't be serious. Never spending money with taco hell
I'm here several times. every time they understood something wrong. I get them missing food, I'm asked to move and wait. they'll get the missing food out. I then come home and unpack my burrito (most of them look right from the outside) take a bit and shock it 's wrong, either the wrong burrito completely, or they 't take out something I can't eat that I'm asked to be taken out. about 75% of the time I come here when I get to pay, they take my payment, then they tell me to get behind the yellow pole, which I don't understand why if they don't want me to see the window on what they do. looks like they're on something. I work until 10:30 o'clock and all the other Taco bells are close to me. it is as if I have to take a bit of any item to make sure that it is right before I leave the window.
About 8:35p.m. July 19,2022 I attempted to go in the dining room to place a carry out order, online said it was open the door itself was open upon entering the building I was rudely greeted by a female with a terrible attitude saying no one should be in there and that she isn 't taking anyone on the inside. Although I had a repelling first encounter I still went thru the drive thru to place a order. I sat at the speaker for about 5 minutes before a lady said excuse me it 's going to be a while another 5 minutes go by before she returns to take my order. I place my order wait in line until it 's my turn for window service only to be told the beverage I asked for is unavailable. I make a new selection, pay for the food and continue to wait on my order. Get the food, check the bag for accuracy notice they only have fire sauce in the bag wait a few minutes and tap the horn to get someone back to the window so I can ask for some mild sauce the same woman who had the bad attitude said we only have fire and diablo don 't you think that 's something you may want to tell people before they order my 6yr old kid doesn 't eat spicy food. Food was mostly fresh and satisfying which is why I give them 2 stars. Attitudes, customer service, and website information terrible but the food was good.
All my food was soggy. Ordered the Crunchwrap Combo which included a beefy crunchy taco and crunchwrap supreme both soggy. Horrible. Service was good but food bad. Second time going here and same result. Must make their food too far in advance. Done done done with this location.