Crowne Cafe - Union City

The food is good, affordable and convenient.If you'd like to stay at nice hotel with great service then this is your hotel. My now wife and I met there a few years ago for the first time after 18 years of not seeing each other. I was on a journey with myself and she was on a journey with herself. We closed down the TGIFridays a few exits up and I decided that I didn't want the evening to end so soon. She said yes to getting a room and crown plaza provided a chill ambiance. Yes we are married now and so we appreciate the service, the cleanliness, the convenience and hospitality there at the crown plaza.We had a magical night and it's been getting better every day since that night now more than 4 years ago! We definitely left high vibes in that place. Cheers.

Hi we had a reservation from July 16- 19 in this filthy hotel. When we got into our first room I noticed some peanut in the middle of the room and I thought oh well that’s ok, but oh man later we found some plastic cap in the bathroom and then a full bag of fast food trash behind the curtain and also the sink in the bathroom wasn’t draining. So we changed the room and they told me to email them the pictures that I took to show to the management which I did. Later we moved to another room which my wife spend 25 minutes wiping and disinfecting for the second time. But unfortunately later we found out that bathroom flush wasn’t working properly and we had to do it manually each time. And after complaining to the front desk they offered us to move to another room which we refused because we didn’t have disinfecting wipes any more to clean the third room so I asked the maintenance guy to fix the problem, which it didn’t work again. So we end up with broken bathroom all the stay. To make the matters worse we decided to take a deep in the pool, and boy that was a bad idea. The majority of pool was covered with some type of green yellowish algae or fungus and dirt and that made us to change our mind about swimming. In my disbelief when I asked to talk to the manager they made me wait for 45 minutes and when finally I meet with some random rude lady with bad attitude without introducing herself and saying sorry about the problems she told me that they check the pool water ph and everything is fine and I need to go to my room and stop complaining. Well I have pictures to prove and I would discourage anyone to go there and get sick. Very bad customer service and disgusting hotel.

I buy the breakfast in this hotel, when we arrive to the breakfast station , surprice , not include coffee or juice, i never been in a hotel that you pay for breakfast and dont include coffee or juice. Just to be aware dont pay for the breakfast here.

Free parking , 2 hr early check in without paying extra fee. Rooms were clean , very comfortable beds. Union landing close by , many restaurants can find any type of foods, shopping center just in case .

Requested 2nd room after seeing the first one. It was as bad. Shower didn’t drain. Toilet seat was peeling off. Sheets were no longer white. Sinks were moldy. We reserved for 10 days. After staying 3 nights, we couldn’t take it anymore and checked out. No refund,