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Tilbagemelding
Bidrage med feedbackHad a spare hour in Truro this lunchtime so decided to grab a bite to eat. Sun was shining and knew Vertigo had garden seating so decided to try their menu. What a find! Definitely the best tapas we've had outside of Spain. The halloumi and pepper skewers were certainly the tastiest I've had anywhere! My husband had the meatballs and the chorizo and couldn't stop saying how amazing both were. The chef showed great interest and pride in his products which was also nice to see. Friendly staff, a great summer lunchtime venue! Thoroughly recommended.
While out shopping in town, my wife and I decided to stop for a drink at Vertigo. We were seated at a table in the back and ordered a Heineken and white wine. However, after taking a few sips of the Heineken, I realized it tasted off and asked my wife to confirm. She agreed, so I requested a replacement. The waitress brought me another pint but mentioned it might taste the same since it came from the same barrel. After discovering it did taste the same, I asked for a different beer instead. The waitress returned without the drink and informed me that I could not exchange it, nor could I get a refund. Frustrated, I spoke to the bar manager about the situation, but she claimed it was my taste buds at fault and refused to offer a refund. I left without a drink feeling disappointed and ripped off, as I paid for two drinks but only received one, the white wine that my wife enjoyed. The lack of customer service and the bar manager's aggressive attitude left a bad taste in my mouth, and we will not be returning to Vertigo in the future. Additionally, the prices at the bar are too high for the quality of service provided.
Booked 3 weeks in advance for the restaurant, Turned up ten minutes before our reservation And told to go away until 7.00, so we walked round the block and came back. They literally asked two ladies to vacate the table for us. We were seated and given a drinks menu. I asked for the food menu to be told meals were no longer being served. What on earth did they think I reserve the table for. Besides the rudeness i asking us to go away for ten minutes and asking people to leave this must be the worst customer service I have ever encountered. Luckily we go a table round the corner with a river view at the local Indian restaurant Katmandu Palace and we had a great evening. But no thanks to ertigo
Food was nice.. Bar staff very nice but bit weird that you have to pay for drinks with front of house then pay for food separately with guy out back.. Have to say mate found you a bit rude as the very moment we finished our meal you came and slapped the bill on the table!! We had only been in there 40 mins and table was booked for a hour and half!! Clearly trying to get us out.. Not impressed as I'd driven 4 and half hours to take my kids for lunch.. Thanks for a very rushed table turn around .. Not!!
We have visited Vertigo multiple times over the years, but recently the kitchen has been taken over and now serves the best Thai tapas we've ever had. Their lunchtime special is a 6-item taster platter that is bursting with flavors. This is a must-try and we are eager to visit again soon.