Marketplace Café - Troy

Once you make it past the gauntlet of teens and kids selling packaged snacks at the door, the array of scents at the perfume counter, and shoppers out with their children, you can find on Nordstrom’s 3rd floor a cafe with a view of the other side of the shopping center and the skywalk. Service was good and so was the food, but things get hectic, loud, and slow with an increase of customers. Highly recommend the cheddar chive biscuit warmed.

Usually we love going to this place and it’s usually great service but today we had horrible experience. First when we walked in the man on the register taking our order was so rude and dismissive when we tried to substitute some thing on our plate. Which we have done many times before in the restaurant, so before asking one of of co workers he tried rudely dismissing us, then one of the co workers allowed us to do the replacement, since we do it all the time. Then he made a mistake and only put down one order of what we got when we clearly said we wanted two. Then when we told them we wanted two it took twice as long for them to bring the second dish. When they did bring it the server dropped it off and walked away immediately pretending not to see that the dish was completely burned, like actually black, we wanted to give them the benefit of the doubt and try it but it was horrible. We asked for a refund because we didn’t went to wait even longer. Then at first they said we couldn’t refund you tip, for burnt food i have to tip you guys? Really bad experience and it made us so sad because it’s usually really good.

Was in on 2/6/24 at around 3:30. Ordered at front per usual. Went to be seated and every table was disgusting dirty. No other customers in the restaurant. Literally 0. Already paid and so wiped off table . Was served burned/black crust Flatbread. Inedible. Asked to have it taken off bill and were double charged instead ! I loved this place, but it seems like there is lack of management or quality control now? Chef let black crust leave the kitchen? We won't be back and will be sure to tell others as well.

Exceptional food, service and atmosphere!! QUIET, relaxing for a change.Chowder excellent and highly recommend!

Fast service you order then you find a seat and bring your food to you. The clam chowder really tasty. All the specials they offer always different and very flavorful. Nice and quiet and great service. Cookies to go are delicious.