Olivette - The Energy Corridor, Houston

I am extremely disappointed with my experience. Over a month ago, I called and requested a dinner reservation for the Wine Room at Tribute scheduled two days from now, a Saturday evening, for my anniversary. The nice woman who took the call told me she would confirm with her manager that they could reserve the room and call me back. I received a text message confirming, and I called back to the restaurant to confirm after I didn’t receive a call back. I was told on that call that we were good to go. This morning, two days before our anniversary, Tribute calls to inform me that the manager has cancelled my reservation for the Wine Room and to ask if I would be seated in the main dining room. There was no offer of any discount or other benefit after my reservation was cancelled without reason. And, most other restaurants of this supposed caliber are fully booked for a Saturday dinner reservation at this point. This level of unprofessionalism (the unexplained cancellation and the seriously late notification) is ridiculous at this price point and given prior reviews of the fine dining experience, especially after I confirmed that I would pay the $250 minimum for the private room. Great start to a hopefully better weekend in Houston!

Amazing food! Nice, quiet restaurant perfect for business meetings. Service was attentive and fast.

Very unprofessional and rude wait staff. Lowest quality of customer service I have encountered. Skip this place to eat.

The food here is amazing in my opinion. I can’t get enough of their oysters and crab claws! But the service the last time we went was subpar. We were seated 8:30 and by 9:05 still had nothing on our table, not even drinks. Normally if it were just me and my husband, I wouldn’t mind, but we had invited two other couples who were getting visibly sleepy and bored. When we finally got drinks, getting a refill was nearly impossible. At one point, I glanced around the table to see empty wine and whiskey glasses and noticed our server wasting time topping up another table’s water glasses instead. The poor service totally killed the night and the mood. Was really excited to introduce this place to our friends but doubt they will ever want to come back. I think this place is just understaffed and it may not be our server’s fault… don’t know but it was very disappointing.

Best chicken tortilla soup I’ve ever had. I prefer the broth-style of this soup flavor. TX Wedge salad was excellent as well. Just need to upgrade the coffee quality.