Taco Bell - Sylva

I had not had taco bell in over a year and decided to have a go. As I'm sitting in the drive thru (stuck in the drive thru as there is no where to go when you get in it) one of the employees opens the backdoor of the building and yells at us that theyare out of all beef. I thought it was a little strange to have an employee yell at the drive-thru from the back door like abunch of factory workers at lunch. I ordered a steak burrito as they said they had steak in place of beef, But I was toldsternly by the manager or someone in leadership role over the mic that I was not allowed to replace any other Items with steakthat had beef or they would run out too quickly which I thought was odd also since they had already run out of ground beef. Bythe time I got to the window I already felt unwanted there and a little nervous about how my food was going to come out sincethe energy I felt from the employees was that they did not want to be there and they were frustrated and over everything.Customers feel that, but unfortunately these days it's rare to go anywhere that you get good service. I received my items, thegirl at the window at least smiled at me. I got home and I had a BEAN AND RICE burrito. I waited in a line I was stuck in, wasyelled at twice, and paid for something I didn't even want. I was dissapointed as I don't eat here often. I guess fast foodwon't ever be he same as it used to be before Covid, because literally everyone feels entitled and no one cares about thequality of work or product they put out. I will continue buying local or cooking at home.

Almost our entire order is inedible. Manager was nice and tried to remedy but sorry. Who trained this person and how would this make it out the door?

Terrible interview experience. Came thirty minutes early for nothing.

I never was refunded for a $20 order, when I only received $12 of the order due to the machine being out of

I went tonight and got my food and didn 't check until I got home. Everything covered in lettuce. I asked for none on whatever I ordered so you would think they would be extra careful. Went back and was given new food. I didn 't check this time until I got home again because I only assumed they couldn 't mess up twice. Lettuce. Tomatoes. Lettuce. Put beans on my pizza when I personalized it to have none. I called them and the manager was very rude and condescending and his employees were mocking. I 'd really like for you to bring me the food