Frankie Benny's New York Italian Restaurant Bar

Went for a friends birthday meal, expected the worst as last time I was here was years ago back when I was little I’m now 21. I can gladly say it was really good! I ordered a cheeseburger with chips and every bit of the burger was delicious and the chips were spot on, ate the lot. Then for pudding I had brownie with ice cream and this was sickly but so good, didn’t manage to eat all of it due to how rich it was but still good. Overall I’d give this restaurant a 8.5/10

Absolutely shocking staff were rude to us from the moment we arrived whilst sat waiting we were made to feel very uncomfortable and then the food arrived which was not nice and when we asked for the bill we were asked cash or card which we replied cash and then the waitress was rude again and said are you paying or not sadly we won’t be eating here again

Food amazing, yummy as always but the companies biggest asset are their servers and Amy has been so lovely and nothing is too much trouble! Thank you Amy and head office need to give you a big bonus!!!!

Ordered a bird box delivery, chips were Luke warm, and the chicken burger was undercooked. Rang restaurant to complain and was told to complain through Uber eats or return the food?? Member of staff wasn’t particularly helpful.

Fantastic service ! Jenny is fantastic! As soon as we were seated Jenny came over and took our drinks order and let us gloss over the menu. Jenny advised me on the few questions I had on the menu. She even talked me into ups along the garlic bread to the cheese version omg it was awesome. The service throughout was outstanding and probably one of the most reasons I would return oh and the food was piping hot and delicious. I do however wish they made better desserts. The apple crumble was a little salty and soft no crunch. Well done Jenny and thank you so much again