Poke Sushi Bowl - Sterling

Disappointing Experience at Poke Sushi BowlI recently visited Poke Sushi Bowl with high hopes for a delicious salmon bowl experience. Unfortunately, my visit turned out to be less than satisfactory due to an unpleasant encounter with the staff.Upon arriving at the restaurant, I placed my order and specifically requested my salmon bowl to be seared and fully cooked. I don't eat raw fish so I usually order the crab but since learning they can cook and sear salmon decided to give it a try. Regrettably, the first worker who handled my order seemed to have misunderstood my request and left the salmon completely uncooked. When I politely reminded her of my request, she appeared perplexed and unsure of how to handle the situation.To rectify the mistake, her supervisor stepped in to handle my order. While I appreciated the effort, I was disheartened to notice that the first worker and another colleague were openly observing the interaction, and it was evident they were mocking and laughing at me. This kind of unprofessional behavior was unacceptable and made me feel uncomfortable and humiliated.I took a moment to address their immature conduct, expressing my disappointment in their behavior and pointing out that their laughter was both disrespectful and hurtful. Despite this, it seemed they didn't take my concerns seriously, and their lack of remorse left a sour taste in my mouth.As for the food itself, the quality of the salmon bowl was decent, but the overall experience was severely dampened by the unprofessionalism of the staff. The taste of the dish couldn't make up for the negative atmosphere and lack of respect shown during my visit.Given the unpleasant encounter with the staff, I regret to say that I will not be returning to Poke Sushi Bowl. A restaurant's atmosphere is just as important as the food it serves, and unfortunately, this visit fell short of the basic expectations of good customer service.In conclusion, while Poke Sushi Bowl may have some potential in terms of its menu offerings, I cannot recommend it to others due to the unprofessional and disrespectful behavior exhibited by some members of the staff. Hopefully, the management will take appropriate steps to address these issues, as it's crucial for any establishment to maintain a positive and welcoming environment for its patrons.

What a terrific little lunch spot. There's already a few poke bowl eateries in the area Poke Hub Poke DC but having tried those, IMO Poke Sushi Bowl is the tastiest. The balance of fixings/toppings to base seems a bit more generous than their competitors but the two standout things here: that food tasted *fresh*. You can tell when something's been sitting unattended to. These bowls were not that. Item #2: customer service. The staff forgot to put one of my proteins in a bowl (smoked eel), realized it called me to please come back get it before I'd even left the parking lot. Very tasty food that made me feel energized content, instead of stodgy too full. Definitely will be back soon!Vegetarian options: They have tofu as a protein option, and there's more than enough veggie, fruit topping choices to make the veggie version of the bowl totally interesting tasty. Add avocado!Parking: Parking is only an issue right at lunchtime, but add a couple of minutes to your time if meeting someone to account for finding a spot to park.

Decent poke place with quick service.A variety of topping options are available, with a decent selection of sauces as well.I always felt like the amount of protein they weigh is so little.

I've been to several locations of this chain and it's been consistently good at all of them, and this one is no exception.Food: 5/5

Fresh fish! Excellent customer service! The owner takes personal responsibility for customer satisfaction. Advise from experience build your own bowl instead of selecting one of the suggested ones.