Dunkin' - Stafford

Food almost always comes out cold or still frozen. Donuts don’t seem to be fresh. It doesn’t seem like a store who gets their donuts from a central bakery. They seem to be the frozen type which are reheated. Coffee in most days tastes burnt. Especially the cold brew. It also depends on who makes the coffee if it will taste good if you add flavors and cream. This dunkin was usually a hit or miss but now unfortunately it’s almost always a miss. It’s unfortunate they went down hill and it’s not like they are cheap anymore. They are almost comparable to Starbucks in price.

This is the last time I waste my time here. And I drink a LOT of coffee. The manager that is in her 70s with white hair could care less about customer service. That's unfortunate bc the other workers were very nice. I had a problem with the app charging me but not sending the order. This is Christmas Eve, by the way. She said I don't care about your bank, all I care about is the dunkin app. The app didn't send my order, so I showed her it came out of my account. She told me it was my phone and my problem and walked away. Merry Christmas to you, too. Anyone could understand that you wouldn't want to pay 10 dollars for a coffee.

Very disappointed coffee ice cold wrong order second time in a

Simple order. Toasted bagel with plain cream cheese and hash browns. Bagel arrived not toasted and hash browns were cold. I took it to go, so I couldn't go back.

I’ve gotten stuff from this Dunkin before and when there isn’t a rush they do great. If there is a rush I would not suggest to get any coolatta since they don’t clean the blenders enough since I found little bits of coffee throughout the drink. I can taste the coffee if the background taste and I hate coffee (that’s why I get a coolatta). I would suggest having separate containers/blenders for your different drinks aka one for coffee base drinks and one without and then normally you also have one for dairy free. If a small business can do it and not loose profit so can a massive company