Subway - Springfield

Great experience, great food friendly staff. During my visit, the employee was busy, yet the store was clean, she was very pleasant, never bothered by a customer request, and friendly to interact with. The food was good quality and taste. She made sure she prepared to food to your liking, seeking the customers approval during the preparation process. Great Subway to visit.

The manager and the gentleman (I am so bad with names) epitomize customer service. With 16 years of experience in customer service and as an office manager myself, I can attest that employees like them are rare. They offer something unique - kindness, thoughtfulness, and a personal touch in every interaction, which truly sets them apart. Their exceptional service makes a difference no matter which business you are visiting. I hope these employees receive the recognition they truly deserve.

I ordered four footlong sandwiches and a pizza for my family at this restaurant. The two girls who prepared my food were fantastic - they were patient and extremely kind. I typically don't write reviews, but I had to acknowledge the exceptional service provided by those girls.

I was hesitant to visit this restaurant due to the numerous negative reviews, but after realizing that most of them were outdated, I decided to give it a chance. I was pleasantly surprised by the quick and friendly service. The sandwich I ordered was delicious and perfectly made.