Cold Stone Creamery - Spokane

If I could them zero stars I would. My friend and I were in there an hour before closing, didn’t get greeted. Told us to order when we were ready and when we were she could care less. The place not that clean and had to wait a little over 5 minutes before checking. As soon as the girl saw that my friend didn’t give her a tip for her ice cream(which wasn’t mixed that great) then she started becoming friendly. Do not recommend coming here. I won’t be back.

Great over priced ice cream!!BUT TERRIBLY RUDE little girls behind the counter and NEW owners/management are unprofessional/snotty and do not know how to train their crew or give solutions to a unhappy customer..very clear they’re NEW as well..

We just left, and the girl with short curly hair and glasses was actively talking badly about customers where we could hear them. when i asked her about why she was doing so when we could hear she just glared. when i had to ask for a spoon to eat my ice cream she threw it on the counter and walked away. the girl working with her with long dark hair was also talking poorly about customers. it was awkward, and unprofessional.

Great ice cream, but getting unwieldy on price. Only one person in the store too, so service was slow.

Dietary restrictions: They offer a couple dairy free ice creams as well as sorbets.