Papa Johns Pizza - South Beloit

Owner, employees and the bugs to the poor food preparation areas and then they claim they deliver the food but it never shows up. Total incompetence. SHUT IT DOWN!

We ordered food said it would be here by 10 pm then 11 and it he's never came

My order number was 1111154468. Ordered 8 pizzas for a party I was having at 7 pm and our pizza tracker said it would be ready at 8:30. Our tracker app wasn't updating at all and paid $130 for all of this pizza for my party. We tried calling the number so many times with no answer and the automated voice advertising came up. At 9:30 we decided to go into the store to check on our order. There were 6 workers at least and they were all in the back screwing around. Their phone was ringing and they kept hanging it up on purpose. I asked the lady if our order was ready by chance and she told me they probably threw our ticket away. Really? I get they're busy, but they could have called me and canceled my order knowing they were busy and I would have understood just fine. But the tracker said they were preparing my order and my party was waiting for almost 3hrs and a lot of people began to leave. I will never order here again! We ended up going to Domino's and they got 6 pizzas ready hot and fresh in under 20 minutes!

Not happy, what has changed? For starters their was way to much sausage on the pizza. They put the sausage under the cheese which caused the sausage to be undercooked and the pizza itself to be doughy and not done.

I would give zero stars if I could. I ordered 8 pizzas for a party I was having at 7 pm and our pizza tracker said it would be ready at 8:30. Our tracker app wasn't updating at all and paid $130 for all of this pizza for my party. We tried calling the number so many times with no answer and the automated voice advertising came up. At 9:30 we decided to go into the store to check on our order. There were 6 workers at least and they were all in the back screwing around. Their phone was ringing and they kept hanging it up on purpose. I asked the lady if our order was ready by chance and she told me they probably threw our ticket away. Really? I get they're busy, but they could have called me and canceled my order knowing they were busy and I would have understood just fine. But the tracker said they were preparing my order and my party was waiting for almost 3hrs and a lot of people began to leave. I will never order here again! We ended up going to Domino's and they got 6 pizzas ready hot and fresh in under 20 minutes!