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Tilbagemelding
Bidrage med feedbackOverall the food was excellent and good value. However I do have to agree with other reviews about being rushed. Never got asked if we wanted extra drinks or any desserts. The door was definitely being locked as we were ushered out when our taxi arrived. Great food but poor customer service/care.
We made a reservation in advance for a party of 11 to celebrate a family birthday at this restaurant. We left a deposit and pre-ordered from the tapas menu. When we arrived just before 7.30pm as scheduled, 2 members of our group were running a few minutes late as they were unfamiliar with the area and got lost. We were immediately asked for our drink orders before we even had a chance to sit down, which didn't leave us much time to look at the wine list. Initially, we were told there was no chardonnay available, but eventually a bottle was found. There was no draft lager or beer, only a limited selection of large bottles such as Peroni, which quickly ran out and we had to settle for two small bottles instead. The food was served very quickly after we ordered, which surprised us as we were expecting a more leisurely tapas experience. The quality of the food was mediocre at best. The service felt rushed, with the waitress constantly hovering and clearing our plates before we had finished eating. For dessert, we were informed that we could not bring our own birthday cake as they offered a limited dessert menu. Unfortunately, there were only two dessert options available, and one of our group members received the wrong flavor of creme brûlée. When one of us requested coffee, we were told the machine was broken and no alternative was offered. By 8.40pm, the waitress was already wearing her coat and seemed eager to finish her shift. Since our taxi was scheduled to pick us up at 10pm, we hurriedly finished our drinks and ended up going to the pub next door to wait for our ride. Overall, we were very disappointed with the rushed service and mediocre food quality, and we do not plan to return to this restaurant.
We privately hired Cerrones for a family get together on Sep 22. We dealt directly with the owners, Karen John, who were so friendly and helpful throughout, from the organising of menus right the way through. I can’t believe how Karen and her waitresses managed to make the whole evening go so smoothly with 37 hungry people to feed. The chef (John did us proud! The food was delicious and beautifully presented We will definitely be back!
Amazing food and great service! We were served by two lovely waitresses, my husband is a really picky eater and they were very accommodating. I ordered steak which was cooked to perfection, would definitely recommend.
Went last night Food was amazing Service was too Great restaurant that uses all fresh produce Something that sadly big chains don’t and in quality of taste cerrones is way above them We don’t go enough , but gonna try to get more Awesome