Wendy's - Sharonville

Gross, lady working front counter kept wiping her mouth with her bare hands then handed me my cup with her fingers inside it. Would not recommend this location.

I ordered my food on the app it told me a time to be there when I got there they acted like I didn't have an order after I showed them my order on the app the manager there wasn't helpful at all the staff was rude.

Served raw chicken. Then the GM had the audacity to dictate when and how I could come in for a refund. This place is vile and I do not recommend. I have photos, but unfortunately do not see a way to attach them to this review

This place sucks. Property is gross, unkept with trash all over. Drive thru service is bad. Employees are rude and do not acknowledge someone is there. Every time I go they are out of something that I order and are rude about it. My food has been cold, made wrong, shorted on product etc. The list goes on. It makes no sense how one store, by where I live gives near perfect and quality service every time, but this one, even staffed with enough people, can't be good enough to make sure that the orders go out on a timely manner and not have people wait 10 minutes for fries.

Worst fast food service I have experienced. I will not go to this location ever again. Often wait several minutes at drive through for anyone to acknowledge you, and many times I saw customers simply drive away b/c they cannot wait any longer. Also, when pulling up to window to pay they often make you wait even longer and ignore you while you look at them through the window. It’s just not worth the frustration.