Marketplace Cafe - Schaumburg

My recent visit to Marketplace Café was marred by poor customer service. The staff appeared disinterested and inattentive, making it difficult to get their attention when needed. They seemed overwhelmed and unable to handle the busy restaurant. Our orders were mixed up, and it took multiple attempts to get the correct items. The lack of professionalism and attentiveness greatly impacted the overall experience and left a negative impression.

Nordstrom Cafe is a great place to go for lunch or dinner. They offer a wide variety of appetizers, entrees and deserts. They also have a beer and wine bar. It's a real hidden gem as it's on the 3rd floor way on the far side by home gifts. You need to take the escalator/elevator to get there as you won't find it just by entering the store as it's not advertised or posted. My friend took me for birthday lunch and we were pleasingly surprised at how nice it was. I ordered the double beef cheeseburger that was charbroiled and cooked to perfection the way I had requested. My friend ordered the wild salmon nicoise' salad. Dressings and condiments are made fresh daily as are all the decadent deserts. They featured red velvet cream cheese iced cupcakes, lemon ricotta and chocolate chip cookies. Very casual relaxing and private dining experience. Daniel our server was very friendly and brought everything we needed. Food was prepared and served quickly. Definitely a great place to meet up.

Food is usually pretty good but service leaves a lot to be desired. While friendly they seem fairly clueless, disorganized and slow at times when they are not even that busy. Lots of mistakes every time.

The Nordstrom Marketplace Cafe is a nice little detour while shopping or even worth a visit all its own. I had the bruschetta pizza and it was delicious. It’s light but filling. I also had the oatmeal cherry cookie which has no right being as good as it was. Take your time and relax. This is a good cafe.

I got the cilantro lime chicken salad. Theveggies were crisp, a tiny amt of cheese; chicken had a strange flavor. It needed tortilla chips....seemed expensive.