Munchies Diner - Santa Ana

I got in the pictures. it wanted to update the repayment incident and change the entire review. then they lied and said they gave us a refund, and we had to inconveniently leave our way to go to the restaurant and ask for an entry for the refund, just to find out that they never gave us a refund.

It was great. I'm not vegan by a longshot, but I couldn't tell the difference with the Nachos Supreme. They also had a kids style cheeseburger deluxe that my daughter liked. The public parking next door also made it an easy stop.

My one and only experience at this restaurant was horrible. Not only do I suggest that you don’t got but encourage your friends to go somewhere else.I was there recently and my experience was so bad, I didn’t know that restaurants were capable of messing up to such a degree.To begin with, I spent nearly 30 on a regular burger with fries and a milkshake and my food was literally forgotten about. I was the second to order in my group of 5 and after approximately 45 minutes everyone else at my table got their food in under 20 mins , I went to the cashier to check on my food and she apologized saying the kitchen forgot about it. By this point, my table had effectively finished their food when I was finally brought my food. After they offered to put my 12 milkshake in a to go cup, I found that the plastic cup they gave me was only about half the size of the milkshake I would have gotten had I chosen to have the milkshake in the restaurant. After having my food forgotten and only getting half the milkshake I paid for, I expected the professional courtesy of at least an apology I understand that working in a restaurant is stressful so I wasn’t expecting any compensation but forgetting food is simply unacceptable in the restaurant industry and an apology is the least I expected .Aside from my food, we had to ask for waters upwards of 4 times until we finally got some and that was after we had finished.The food here was decent for a vegan diner, but at the given prices and current levels of customer service, I wouldn’t recommend anyone come here. To be honest, if the food was cheaper I would understand a small mix up, but when I pay 12 for just the burger alone, I expect high quality service and that simply isn’t what I experienced.Overall summary: The food was good but the service was so bad, I cannot justify ever returning to this restaurant.

My one and only experience at this restaurant was horrible. Not only do I suggest that you don't got but encourage your friends to go somewhere else. I was there recently and my experience was so bad, I didn't know that restaurants were capable of messing up to such a degree. To begin with, I spent nearly 30 on a regular burger with fries and a milkshake and my food was literally forgotten about. I was the second to order in my group of 5 and after approximately 45 minutes everyone else at my table got their food in under 20 mins , I went to the cashier to check on my food and she apologized saying the kitchen forgot about it. By this point, my table had effectively finished their food when I was finally brought my food. After they offered to put my 12 milkshake in a to go cup, I found that the plastic cup they gave me was only about half the size of the milkshake I would have gotten had I chosen to have the milkshake in the restaurant. After having my food forgotten and only getting half the milkshake I paid for, I expected the professional courtesy of at least an apology I understand that working in a restaurant is stressful so I wasn't expecting any compensation but forgetting food is simply unacceptable in the restaurant industry and an apology is the least I expected . Aside from my food, we had to ask for waters upwards of 4 times until we finally got some and that was after we had finished. The food here was decent for a vegan diner, but at the given prices and current levels of customer service, I wouldn't recommend anyone come here. To be honest, if the food was cheaper I would understand a small mix up, but when I pay 12 for just the burger alone, I expect high quality service and that simply isn't what I experienced. Overall summary: The food was good but the service was so bad, I cannot justify ever returning to this restaurant.

You order up front at there counter then they bring the food to you. It's so yummy. The food comes out quick and hot. I definitely reccomend this restaurant.'