El Pollo Loco - San Gabriel

Always closed, even if your online system take orders and payment. Then it will come closer when you pick up. 4 times for me, and they did not refund me, even though a worker said they would. Also waste time and consider that you do not have dinner, and must get something else, late at night. What about this place? You owe me $100.

They close the whole entire store for lunch no one can order no one can buy anything till the whole store comes back from lunch worse pollo loco

No napkins, no salsa. You need to ask for them when you order. If you do not double check the order, it will be a big disappointment when you come home food is ok

Went to this El Pollo Loco today at 4pm. The young lady at the cash register said that they were closing for the rest of the day. Well if you are closed please change your online open and closed hours to reflect this. Restaurant was still closed at 5pm and at 7pm but on line reflected still open. Please change this so that people don't waste their time. Gas is to expensive.

Hey Pollo Loco, y?all seriously need to clean your place up in here. It?s really gross, just a word of advice. A little tidying up will go a long way to improve your establishment. Clean under the booths and sweep too, because it looks like it hasn?t been cleaned in a year. And wipe down your walls, they look like someone threw a soda and you never wiped it down.