Dunkin' - Saint John

They advertise the $3 Cold Brew with a big sign and then charge $4.59. I told the girl at the window and she said it's because they charge .11 for an extra shot. Okay, but its still almost $2 more. She said she will let them know and expected me to leave.So when I insisted she check right then and there, they told her to give me a dollar and they will look into it... Franchises donot need to be that greedy where they advertise a nationwide price but charge full price... on top on of that, the cup wasn'tfull snf it tastes nasty..

This location definitely needs work. They have a fly and wasp issue. Please get issue resolved before you are shut down for unsanitary conditions. The staff were polite.

This is the worst Dunkin' I've ever been to. When I place an order through the app and they run out of an item, they just replace it with something else without informing me during pickup. When I go back to address the issue, they give me an attitude. Their customer service is terrible—there's never a smile or a friendly greeting, not even a simple "good morning." Additionally, they are inconsistent with their service and products. It's frustrating that I have to drive 10 minutes out of my way to visit another Dunkin', but I won't be returning to this one again.

Dunkin' offers the kind of coffee I love, in a way that resonates with me. It's not overly elaborate—just the right size, not too big, but definitely grande. I'm always impressed by their consistent quality and service.

The customer service is excellent. Upon entering, you'll notice a vibrant and welcoming atmosphere. It's enjoyable to place your order while being greeted by friendly smiles. The food is served hot...