Buffalo Wild Wings Royal Oak

I have booked a reservation for 2 at 11:45 clock on open table. when I arrived at 11:40 a.m., a series of people waited for placement. my reservation was not honored, and I was told I would have to wait 45 minutes to take a place. the host said they don't honor reservations by open table. to turn away in the middle of the night after all the other companies have closed for the evening was unprofessional and displayed bad customer service.

A few days before the open table made a reservation because my friend was called in the sick house and had not had much time to eat, but it was his birthday dinner so that we tried to work it. we came to the restaurant and told them we had a reservation, they said they did not make reservations because they “do not even know they are set up”. They should not be able to make a reservation if they do not accept them. not sure what an apology is, but we immediately left because they were rude about the whole situation and we also did not have time to wait the hour to get a table at this time. I was written to confirm my reservation also by open table, which was frustrating. I will never return to this buffalo wild wings location.

Great! it is our favorite place to dinate as a family! and we will make it a family tradition

I booked a reservation for 2 at 11:45 on Open Table. When I arrived at 11:40, a number of people waited for placement. My reservation was not honored, and I was told that I had to wait 45 minutes to take a seat. The host said they don't honor reservations by Open Table. Turn away in the middle of the night after all the other companies have closed for the evening was unprofessional and displayed bad customer service.

A reservation through the open table a few days before, because my friend calls up at the hospital and not eating much time, but it was his birthday dinner so that we tried to work it. We came to the restaurant and told them that we had a reservation, they said they did not make reservations because they “do not even know they were set up”. You should not be able to make a reservation if they do not accept it. Not sure what an apology that is, but we immediately left because they were rude about the whole situation and we also had no time to wait the hour to get a table at that time. I was written to confirm my reservation also via an open table, which was frustrating. I'll never get back to this Buffalo Wild Wings site.