Wendy's Restaurant - Rockville

Front end Manager very Slow very Rude Short Tempered never gives me Recipt.

Just stood in line for like 10 minutes and walked out, no one was ordering, employees just walking around not doing anything. No one was in drive thru when I walked out so I don't know what the problem is....

My Junior bacons cheeseburger, fries and nuggets were so good !!! The staff (cashier) was nice and friendly. I felt bad for the supervisor on duty because a customer asked whopper at a Wendy Restaurant. My son told me after this meal he will never going to Burger King/clown

I usually prefer Wendy’s over McDonald’s since their menu has a lot more leeway to work with nutrition wise when you’re in a bind. This particular Wendys has good customer service but is very slow. They usually get my order wrong but are good about rectifying it. The manager is really nice and does a good job about resolving issues. They get swamped at times and the wait time can get really long. The chicken grilled wrap and baked potato are my go to. One of the best deals are the 4 for $4 but not very healthy options and everything has an upcharge if you want to switch it to say the chili or a baked potato. And that’s if they let you, some places don’t. This one let’s you upcharge the drink to the natural lemonade for like $0.40 more. A good deed and deal all year round is the keychain they sell for St Jude. Usually they sell it for a $1 at the beginning of the year and you can get a jr frostier any time you make a purchase. Awesome in the hot summer days! The place itself really needs a renovation badly!! I don’t know why it hasn’t been redone yet! The dining room is usually clean but in this particular visit all the trash cans were full to the brim and even had trash on top of them. The bathrooms were ok. I prefer the service here than the one further up the pike. So I would recommend this one for the service, and somewhat for the food. Edit: Wendy’s has gone a huge renovation, even with its employees. However, I have no idea what happened to the old staff but this new team is so mean! The new manager talks about people like we don’t understand Spanish. Just beware of the gossiping staff and bad service BUT really nice and update seating area now.

HORRIBLE, I ordered DoorDash and they gave me a salad and a burger BUT I ORDER 2 CHICKEN SANDWHICH BIGGIE BAGS ON TOP OF THEM NOT ANSWERING THEIR OHONE I CALLED 30 times 2 DIFFERENT PHONES TO