Brandon Burgers - Riverview

Burgers had absolutely no taste. no season. the customer service was not bad. more so disappointed about how much we spent for eating without taste. also the chefs went to the back of the load to get needed items or get nothing (can break quickly) and would come back and continue preparation of the food without changing their gloves.

Have been wanting to go to this place for a while. Waste of my time and money. My burger wasn’t even what I ordered literally only had 3 out of the 8 toppings I ordered. My husbands burger was so soggy with grease we had to use our own bread. Asked for sauces on the sides and there wasn’t any. $40 down the drain waste of money. The guys in the there looked high which is prob why our order is messed up.

Good burger and fries. Love the build your own options. Would have given an additional stars if it weren't for the poor customer service I have encountered each time I have gone. Tried to give it another try but yet again fell short. I also encountered, as I have seen in other posts, where I ordered the combo (drink fries included) and was abruptly shut down by staff member that stated this was not true.

I waited over 30 minutes for 2 milkshakes. The three guys working spent more time talking and doing anything other than make milkshakes the whole time. It wasn't terribly busy and people before me were still waiting for stuff. I just wanted 2 milkshakes.

Order was wrong and we had to go back twice for items that we paid for that weren’t made. We found black mold in our cups that we had to let the manager know about. Employee had shoulder length hair that was not pulled back or in a hair net. He was also pulling up his pants and touching the bottom of his shoes with his gloves and then preparing food without changing them. Terrible, terrible, terrible.