Mcdonald's - Reading

Ten years since my last visit and the McD 's fast food experience seems largely as miserable as it has ever been, although marginally worsened by the addition of a McPlant option for those that way inclined, always nice to see inclusiveness in action. In a completely unscripted appearance a rat wandered nonchantly past the window while we were eating, it didn 't look any more happy to be there than I was. Otherwise, the only entertainmant on offer was watching several employees pushing a broken down Fiat 500 out of the drive in, they didn 't look happy either.

What's the point employing foreigners that don't speak a single word of English and mess your order up each and every time. I don't order from here anymore as they have messed up 2 simple orders and the last time I had enough! Useless getting people to work minimum wage that can't even understand what the customers saying to them.. can't even take a fkin order down properly

The staff here were unwilling to accept Royal bank of Scotland £20 notes and asked if I could pay with other money which I could not having arrived in England the only previous day. I took my money next door to the KFC who were delighted to take it and couldn't believe McDonald's wouldn't.

Food was cold and missing some of my order. Rang the restaurant but they hung up on me as I was explaining what was the issue. Really unhappy with the service

This is a handy MC'D's as its close to several stores visited recently, last week went to Curry's, used the app to order and still had to wait 10 mins in store to collect. Today after a B&Q visit went through the drive through, not much of a queue, around six cars in front of me, took 20 minutes to get my order, has to be the slowest drive through in the country, got there they where out of Coke Zero!, switched to 7-up Zero, got it home and it was basically barley carbonated water with a very slight hint of lemon.