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Bidrage med feedbackThat Dunkin’ donuts earlier to be good, the donuts are smarter and they get their cheeks wrong and if they need to make it new, they don’t do it immediately when they have a line they take care of the line 1. Then they go back to their drink, that’s not good customer service
Now I know why this place gets a one star. Sorry but I never post negative reviews. I would rather stay shut then say anything bad. But this place is funny. They f up my drink, I go inside and tell them. They look at me like I have 3 heads. Tell me I'm wrong. How the hell am I wrong. I order the same drink at ever Dunkin' I go too. Also when does anyone add granulated sugar to a caramel macchiato. Last thing I want to be tasting is sugar. I just can't. Good thing I don't come to this Dunkin'. I would explode. My head would drive me nuts I would rather drink Starbucks then this place again.
I was just there a few minutes ago and it's busy, as someone who has worked in the food industry I get how overwhelming it is. The cashier was absolutely rude when I was getting my order. It's loud and you can barely hear over people and their conversations so Sorry I couldn't hear you say my order but learn to be more profesional and learn to perform under stress. The gentleman who gave me my 2 for 5 practically threw it at me. Now I understand the reviews as well as all the complaints from acquaintances.
The people running this store are incredibly rude. They try to convince you that you're wrong if you're given the wrong food or drink. If you insist, they make you wait as they make what they've obviously run out of while gaslighting you. It's honestly funny but really just ridiculous. They just gave me a super watered down iced tea after having a mishap last time I was in. They're petty... LOL
Bought a ton of coffee and hot chocolate boxes from here today. Workers were very nice and offered to help carry all the stuff to my car. Great employees