Chili's Grill - Prosper

I wish I could Give 0 stars. The manager gave no care when he saw the picture..... Absolutely not what I ordered and he didn't care. This supposed to be ultimate cheese nachos. They were burnt and disgusting.... don't order here. I uploaded thw pictureand then what I got. Even to go absolutely burnt disgusting and inedible. 12 bucks down the drain.

I paid $9 for the spinach Queso that looked like it was literally just the toppings no queso. I also paid for extra cheese on my sandwich and received a light sprinkle of some combination cheese. I?m super disappointed, we used to come here weekly, but thatwill no longer be happening. Do better!! @Chilisprosper

I'm not sure how much the price of tomatoes has increased, but surely Chili's can afford to include a little more salsa in the to-go order. I received only half a container along with a bag of stale chips. What a disappointment.

This is a wonderful restaurant for a dinner outing. The food was delicious, the customer service was excellent, and the prices were reasonable. We didn't have to wait long for our meals, making it an ideal spot for a dinner party.

However, we were never acknowledged, even when the server used the table behind us as a cleaning station. Another table that was seated after us received drinks and an appetizer while we sat there for at least 15 minutes without being attended to. Ultimately, we decided to leave. I wanted to speak with the hostess about our experience, but she wasn’t anywhere to be found. If the server had simply acknowledged us and explained that he was busy with multiple orders, I wouldn’t have been upset. But he never even looked our way. This was the main issue I encountered today. I understand that it can get hectic, but a simple acknowledgment would have prevented us from leaving a place that usually provides decent to exceptional service.