Meso Maya Comida Y Copas - Plano

We sat at a large outdoor table due to my partner being on crutches and our small dog accompanying us. I informed the host of our seating choice, but no one approached us. After seeking out a waiter, we requested menus and water. Another server brought menus and mentioned returning with utensils, but only returned with water. A different waiter took our drink orders, followed by another staff member taking our food order. Surprisingly, our food arrived before our drinks and we still did not have utensils. Our drink order was also incorrect. The service was slow and the staff appeared confused at times. While the food was enjoyable, the service was a consistent issue for a restaurant that presents itself as high-end. This was the worst service we have experienced and we are uncertain if we will return.

The service was fantastic! I ordered the Surf and Turf along with a few beers. The dish included a delicious steak topped with shrimp, mushrooms, peppers, and cheese. Sergio provided excellent service throughout our meal.

I have had mixed experiences at this restaurant. The quality of the meals varies - sometimes it's good, sometimes it's bad. It seems like they don't prioritize consistency in their food and service, which is key to keeping customers coming back. The management needs to be more reliable and the waitstaff could benefit from additional training on how to handle both good and difficult customers. I have been to this restaurant 7-10 times and it's been hit or miss. I probably won't be returning after my last meal.

I came to this mesomaya today for birthday, and I can say that my experience was excellent! our food was very delicious and seasoned well! I ordered the brisket enchiladas with the queso poblano appetizer, and my mother ordered the kale verde with a side of sweetness, and I recommend them all to try these dishes if they don’t decide about anything else! our server “Fernando” was also superb! not only was he very hospitable and friendly, but he immediately fixes our table! when we reported to him the problem, his answer was “No problem! you are now at farando! I’m ready!” I love it! I had such an amazing experience here, and I will definitely be back!

Interior authentic cuisine. Excellent service. On point all around!