Tgif - Philadelphia

What happened to TGI Fridays!! We were at willow Grove Mall. I saw Friday's and said, I haven't ate there in forever, let's go. What a mistake. It was 12:15. No one was in there. I was looking around for a host. After a few minutes, a very nice gentleman came out and took us to a table. The menu is cut back to nothing. They offer sushi? Strange. Apparently, the apps are for one. Mozzarella sticks, for one, 4 dollars. There was 4 of us. Were like, I guess we'll get two orders?....6 mozzarella sticks for 8 dollars. Crazy. A man with a mental disability walked around and around the tables talking to himself. He sat by us and smelled terrible. They gave him food. Another man sat at the bar talking on his phone speaker. He had to look for the bartender in the kitchen. Another man tried talking to my family member in the mens bathroom asking where is he going to school. I ran back when I heard this because I worried about my daughter in the girls room. He was just standing outside the bathrooms...very creepy. Another man was talking loudly to the kitchen staff about how he doesn't abuse his children....Um, what?? Asked for mayonnaise with my burger. The staff said, we're out of mayo. I almost got up and left. The waiter found me mayo...from where, I don't know. We started laughing and asking, what is going on?? Are we on TV? Food was greasy. Two of us had to run to the bathroom on the way home. What an experience.

I had to give a star so one it gets. Is there even a district manager who visits this place? Is there even a manager of this place? Aside from service moving slower than a snail, the COVID shields should really be taken down for god knows what being on it since no one knows what a rag is in this establishment. This is where MRSA and COVID go to grow.

Good food, pleasant environment, prompt and refreshing service.Busy environment yet servers appear to strive to give great service.Jack Daniels sauce taste great on burgers, shrimp, chicken and steaks.

I used to love taking out-of-town friends and family to Franklin Fountain, due to the excellent ice cream and the old time-y feel if the Parlour, however after my experience this past weekend, I will never be returning. Although the ice cream was still excellent, the staff of ambivalent, blasé, and flat-out rude 20-somethings killed the entire experience. when you have roughly 4-5 people behind the counter, looking at their phones, chatting amongst eachother and generally ignoring the patrons, it tends to create a hostile environment. May I suggest that you clean house and find some employees who will look customers in the eye and treat them politely, rather than making them feel like a royal nuisance by simply walking through the door. The tasty treats are definitely not worth encountering the staff 's attitudes. Sad to say--but we will not be returning.

It's not often I come on yelp to leave a purely bad review, but this was the slowest food experience I may have ever had at a restaurant that wasn't even close to being full.Waters came 50 min in. Food wasnt all that soon after.One of the things we ordered never came and we just threw our hands up in the air and didn't try to have it taken off the bill because we were just ready to leave.The waiter was a nice guy, and the food that did come out was as expected.It was cold. Had to layer up the kiddos. Whew.