Panera Bread - Philadelphia

Sandwich order wasnt complete, it didnt have the baguette. Flatbread order was missing all the sauces and all ingredients where on the center

The food she eats in this restaurant is useless, it comes in bad condition and also very little eat with this amount, not even the mother of those who work there is satisfied?

The staff at this place have a horrible attitude towards customers. They did not have coffee cups available and when we asked politely for them the answer we received was extremely rude. Then we noticed that the coffee was also not available in the dispensers and when we asked about it the response of a short, blonde girl with glasses was it will be ready when it is ready and with a rude look she turned and left. It is the worst experience we have ever had at Panera. We know they 're short on staff, but that 's no reason to take it out on customers.

Placed a mobile order for delivery of a “you pick two” and a bakery item and a side. When I received the order there was no item from the bakery and my side was not included. I ordered the broccoli cheddar soup and half a chipotle chicken avocado sandwich and received the broccoli cheddar soup however the sandwich I got was a cold cut turkey sandwich. I then tried calling the location to see if I was able to just come pick up the rest of my order and no one answered the phone after I requested help. Terrible service all around. It’s unfortunate because their food used to be great but definitely has gone downhill.

Worst Panera I have ever been. Placed an order from the app, rapid pickup. It was only a drink. The app said the it was ready, but when I got there, they asked me to wait a few minutes for them to prepare. I said” it is just a drink “ and the lady just won’t listen to me and asked me to be patient and wait. Finally, I got the drink, and they didn’t have any straws outside. I asked the kitchen, they said they were out of straws. So deal with it!