Sonic Drive-in - Pensacola

I love Sonics food and the fact that I can park, read and order a menu without coming out of the car.

I've been to this Sonic location a few times and it has always left something to be desired. The customer service is lacking. The microphone for ordering is always malfunctioning so you have to repeat your order three or so times to be heard and then it still comes out wrong and have to send it back to be corrected.

I use to love eating here. But lately the food is horrible. But tonight I gave it another try and it was Extremely disgusting. This is my chicken finger dinner. Waste of my hard earned money. Why serve something to your customers that I’m sure you wouldn't eat or give to your own family. I will never eat at sonic again.

Came here after getting two bad coffees from another Sonic close to the mall. Came here because this one was closer to my house. After sitting in the Drive-Thru for about 20 minutes and had a customer almost back into my car which I tapped the horn to let him know before they hit my car, they got upset flicked me off and gave me stupid looks the whole time. Then I get to the window and the person at the drive-thru is disrespectful and rude and has no idea on basic corporate policy. Thisq Sonic sucks. If you get bad food here don't worry about contacting the manager here just go ahead and do yourself a favor and file a report with the Florida health department so they can inspect the place. It's very easy.

This location has no sense of professionalism, attention to detail, or apology/regret for mistakes made. The woman ringing our order up failed to notate the correct order, then questioned our certainty of what we ordered, the woman running the cash register gave us another customer's order, the man who I assume is a manager falsely claimed to give us the last of a sauce we requested, and that same man when rectifying our order failed to give us the correct order without multiple repetitions of what we had ordered, and multiple trips back and forth from the kitchen.