Sunset Grill - Orillia

Loved the food and coffee. Staffs were nice and helpful. Will definitely go back again.Kid-friendliness: They were pretty patient and understanding with my 3yrs and he got lollipop at the end

Well, I know they were busy but… When she brought my meal, she came up from behind me with no excuse me, or or watch yourself and just plopped it down. I had to ask for a spoon for my tea and again, just plopped it down. I’ve been a waitress before and then I see you are the better of the tip Just Saying

Wow! Why a great fathers day treat! Wonderful service and great food! Our server, Hennessey was very kind to me and my children. Can’t wait to come back to Sunset Grill.

An unfortunate bad experience at this location. We had a small class field trip to Orillia, and went to sunset grill for brunch prior. 15 people in total, 9 kids (6-10 years old) and 6 adults. I called ahead and tried to make a reservation, but they don't accept them, so I let them know we were coming. The server seemed put off by us from the moment we sat down. He was not friendly or engaging in the slightest, to the adults at the table or the kids (who were all on their best behaviour). He came over to take our drinks order, brought all the beverages over, and then proceeded to go and take the drink and food orders of 3 other tables before circling back to us to take our food orders. We were ready to order by the time our drinks came and we communicated this, to which he said he had to grab their drinks first before he could take the order. That was completely fine and understandable, except that is not what he did. The time between us getting drinks and ordering was 15 minutes. Our food did not take long from there, and was delicious, but by the time it did arrive people that arrived well after us were done and left the restaurant. I understand it will take more time with a big group and that they only had two servers on the floor, but we (the adults) all felt like we were a huge inconvenience to our server, he spoke to us curtly with a scowl really, the entire time! It was a bad experience, unfortunately.

As usual, we were greeted warmly, served quickly, checked on by the manager, coffee refilled, etc. Food was great as well. Nice, consistent experience.