Mcdonald's - Oakville

I asked for less cream in my coffee. They couldn't do it.

Editing my previous review.Do not eat here ever this place sucks. It's the worst.I work nearby so I can come over for lunch and dinner easily if I don't feel like making food. But let me tell you why this place sucks. Not only will they sometimes get your order wrong and not put items on your receipt that you requested causing you to go back in and order again. Not only will there be items on your receipt that you just don't get but now I have items that I purchased that I did get but was not put together properly.I order two double cheeseburgers I only get one. I've got the rest of my order for my family so I got to go back around and order another double cheeseburger.I get home the double BLT well it's only one Patty and there's no bacon or lettuce or tomato.So, I have to check my bag to make sure the food's there check the receipt to make sure I actually got all of my food ordered correctly and then i have to open up every food item to make sure that it's put together properly.Ridiculous. It's called fast food. I shouldn't have to do three steps of checking to make sure I'm getting what I paid for.

I give them credit for consistency. They are all the same. I would go back

I have been going here for years and all the employees are very nice but i have had a few bad experiences with the manager and i also saw somebody else on here say that they have to. At one point i ordered a grand big mac with 4 pattys and only cheese and ketchup when they brought it out there was no cheese no ketchup and onions i asked an employee if they could fix my burger, they called the manger over and the manager was like, ooh so i have to remake it than, and she said it in a rude way than she ripped it out of my hand and stormed off.

Management is great and I used to have zero issues but lately a large portion of the staff clearly need to be retrained. Rude, making mistakes, goofing off loudly while ignoring customers, charging for items I didn't order, and when any questions or help is asked for you get eye rolls, they look at you like you have 3 heads or the talk while walking away. As a former McDonald's store manager it's sad to see it going down this path