J. Alexander's - Northbrook

This restaurant had the best food I've had in Chicago so far. We are here in Chicago for the fourth time and went to J. Alexander's for dinner. Our waitres Olivia recommend my wife try the crab ? cakes.... so good with big pieces of crab ?. I had the salmon burger ? ?. My wife doesn't eat a lot, hence why I love taking her out to eat ?. The mashed potatoes and broccoli were honestly the best I've ever had. Their coleslaw was made to perfection. My salmon burger was very tasty and juicy... everything was excellent.. thank you, Olivia, for your service. Hope to see you again [hidden link]

Truly wanted to like this place but after the service I received today. I am better off going to a fast food restaurant's. Our waitress asked us what we like to drink then mixed our drinks up. Regular Coke and then a Diet Coke. She admitted it and instead of getting us new drinks she had us taste them to figure out. We ordered our food but someone else brought the food to the table. No big deal maybe busy but saw her the whole time chatting with other servers. Never came back … I look around and saying excuse me but no one paid any attention. Finally she came to our table 20 minutes later after we finished our meal. I flat out said didn’t think you ever come back. She said she had to do “To Go Orders”. I stopped and asked another employee if to go orders come before dine in customers and she said “no”. The manager never came around or anything like the few that were dining in didn’t matter. Really sad actually … we were the only “brown” not working there but eating there. Felt like it was deliberately done.

Would be a great atmosphere place if not the TVs translating sports. Service is great. Waitress was feet, clean and attentive. Food is 1 star. $50 steak theat is no differen from frosen rubber shoe.. Feeling riped off

J Alexander's offers an impressive ambiance with a standout bar area that sets a sophisticated tone for your dining experience. The staff are friendly and accommodating, though the management seems to be lacking in certain aspects of customer service. The drinks are a highlight of the visit—expertly crafted and enjoyable. The deviled eggs are a nice touch, though they may be a bit too sweet for some palates. Unfortunately, the food experience was a letdown. The prime rib was notably bland, lacking any significant seasoning or crust, and was dry. The steak, initially served rare and cold, was returned for correction but only to be reheated, resulting in a burnt exterior while the center remained cold and undercooked. Overall, while the restaurant excels in atmosphere and drink quality, significant improvements are needed in food preparation and management to justify a return visit.

Don’t order take out… Ordered two ahi tuna dinners for pickup on a long drive as opposed to fast food. When we got our food the only things that were warm were the broccoli and beets. The seared ahi tuna and orzo/wild rice were ice cold, as if they’d been in the fridge for hours. Not sure if they prepped and never reheated but it was a huge bummer considering it was a total of $100 for a takeout meal and we have a ways to go on our drive.