Bob Evans - Newark

Dear bob evans! we did not have this in the NE area, but definitely missed eating, vibe and service! the service has changed since the kovid, but you have not been in. go on bob evans!

I drive a 30 foot motor home and handicapped. I pulled in to this restaurant went in and to be told I had to move my rv I couldn't park there. I didn't take up all the handicap spots and there was more then plenty of parking behind me ,next to me and on both side of the building also it was raining. He told me i had to walk jn the rain and park elsewhere. When I told him I'm handicapped and have a right to park in any spot as there was plenty of parking two older gentlemen walked up and heard all of this. I told the guy if I have to move I'll be leaving . He nodded . You lost my business now I won't be back to this particular restaurant. He was rude and even the two guys that heard the whole conversation agreed with me . They wasn't busy at all so there was no reason I couldn't park where I parked. Oh I have been to this exact restaurant location before and never had a issues until today. He just being rude for whatever reason.

Amazing service! Large portions. Great price, and a large variety to choose from! Overall a great family place that has a warm atmosphere!

My son who is 11 Wanted only strawberries manager and waitress said we can only give you a fruit cup that has some strawberries in it. I find it hard to believe they couldn't find strawberries in the kitchen just to give to my son they said we can give you a fruit cup with the strawberries but we would have to charge you for the fruit cup. We weren't asking for an extra steak or appetizer just for strawberries for my son. So I told them I will pay for the fruit cup but just bring us strawberries. And they did but charged us for a fruit cup. That is ridiculous unprofessional and not really caring about your customers. The Act to gain money for the establishment which is capitalism strikes again in the heart of America. That was a disgrace what they did and that this why country is going down to hell.

I'm not sure if this location had staffing changes but the pick-up service they have is awful the last 3x things have been missing from my order or food is cold they also can't seem to walk your curbside order outside without youcalling you calling them 2x to say no one brought your order outside. Manager gets smart with you if you complain. Never I'm sorry what can we do to fix it. ALL I CAN SAY IS get a more professional manager over there who cares about customers WILL NO LONGER GET MY BUSINESS. JUST AWLFUL SERVICES wonder parking lots empty!!