Subway - Naples

I made an online order and it was wrong. When I tried to relay that to the manager she did not take the time to even try to understand what I was saying. Told me that I had no choice. I had to eat the sandwich like that. I eat subway everyday and this location has the worst customer service out of all of them. Food: 4 Service: 1 Atmosphere: 3

Employees don't feel like it and are 0 helpful. They respond to questions with annoyance, but they don't take any information themselves and provide it. Queries. I had the feeling that they were either completely high or, unfortunately, somewhat mentally impaired. Food: 2 Service: 1 Atmosphere: 1

Best Subway in a long time. A couple of Haitian ladies with big smiles make great sandwiches and a welcoming atmosphere Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Cookies

This location doesn’t seem to accept any promotions that Subway puts out. Ever. Also in the past when I’ve ordered online and I put one of the ingredients as “less”, that should mean a little less than normal, not “none at all”. I don’t think the employees that make the sandwich understand that. There seems to be a language problem. Has happened several times. So now I leave “normal” on every ingredient, although that’s not really what I want.

Hair in my sub and employee tried to say it was mine when my hair is brown and straight. Hair was curly. In addition. I have no dea what they are saying, their English is terrible. Meal type: Lunch Price per person: $10–20