Texas Roadhouse - Mobile

First, a shoutout to Lilly my excellent server who was working hard tonight! She also handled my to go order for my family member with everything requested. Thanks Lilly! Great dinner tonight, steak cooked perfectly, yummy drink, crowded but not too loud restaurant enjoyable! Yeast rolls were fluffy and risen well (other locations should learn from this. So why 4 stars? Management. First i was seated in the narrow booths on the aisle leading back to the kitchen. Waitstaff and managers used this area to rest, for breaks, and a manager used a booth to give a group a pep talk about scheduling adjustments. He drank from a can and left the can on the table which was never cleaned after all these folks used the booths. In fact, a couple was seated there across from me and I pointed out the open can and told them they needed their booth and table cleaned. This was awkward and tbh while I agree staff needs a break space it should not be among diners. Nor should managers counsel while I am having a meal that tbh is an escape from reality and a time to relax. These young people work hard find an appropriate place to help them catch a break and have counsel. Still a favorite location that has proven consistency.

1. Bone in ribeye was not cooked correctly. 2. The complimentary bread/rolls were not cooked through and chewy/doughy. The manager was informed and the I could still see the same bread served by wait staff. 3. Two appetizers were ordered and only the blooming onion came out; however cold. I asked another team member to replace the blooming onion despite couldn't locate my waitress after 10 minutes. 4. All food was over seasoned except the sweet potato and bake potato. 5. After the problems 1-4, the waitress made an effort to promptly come check on the table in a timely manner; yet ignore the gentleman at the table. I usually have a great time at this restaurant and no complaints but this evening was not pleasant. I still left a 18% tip despite the issues. Hopefully this will reach the right people and make necessary changes.

Not worth carrying out or taking to go. Your order will 100% be wrong. You'll get charged extra for certain sides, like mac and cheese, and when you go pick it up, they'll give you just a cup of cooked noodles with nothing on it. So make sure you check your food there at the window. The phone number on this location also does not work, you can call all day long and not get a single person to talk to. Frustrating.

After waiting over AN HOUR for our food- which was country fried steak, we decided to just ask for it to go. The country fried steak that took over hour to get was greasy and definitely looked NOTHING like the pictures portray it to. We will NEVER waste our time or our money at this place and again. It needs a SERIOUS overhaul.

The burger and fries we cooked to perfection The service at the bar was 5 star Thank you ladies working the bar Y'all have 5 Star HEARTS AND SHOWS YOUR GREAT ATTENTION TO DETAIL