Ruth's Chris Steak House Mobile

Awful experience with Ruth Chris in Mobile. We were turned away for dress code at this Sub par establishment. Being new to town and having dined at Ruth Chris multiple times in scottsdale and all around the country, we were shocked. The manager Michael Ross stated that the dress code was outlined on their website, we were well within those parameters. Though our black jeans had a little distressing, my husband was wearing a blazer. This was such an unsettling experience, and has turned us off to this entire chain. The fact that our party was dressed better than the staff, was a complete joke. Our money will be better spent on local establishments and not this bottom of the barrel location.

The food was excellent and the service was exceptional! I couldn't be happier with my experience at the Mobile Ruth's Chris. It was exactly what I was expecting.

Brought incorrect appetizer, even though it was written down. Gave alcoholic beverage to wrong person; two times. Two Filets were cooked properly, but the other two were overcooked. Server did not check back on temperature. Wine list was on bench, in order to save. It was taken without asking. Half of a Crab Cake was abruptly taken, without asking first. Very disappointing, because they were delicious. Loudly crying infants should not be allowed; in fine dining establishments. A little irksome, because the ambiance was ruined. We were charged for the incorrect appetizer; and had to have the bill corrected. Nothing was offered in exchange for these errors. At this price point, it was an unfortunate experience.

I had a wonderful experience at this restaurant and that's exactly why I keep going back. Don't expect it to be cheap, but it's perfect for going with friends or a special someone. Enjoy some wine or whatever you prefer and let the staff take care of you for a few hours. You'll leave with a smile on your face.

We had a group of 7 and loved every second. Emily did an amazing job. Kayla was also extremely helpful. Every bite was perfect and every suggestion was spot on.