Zaxby's Chicken Fingers Buffalo Wings

Family friendly but with no changing tables??? Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 2

My major issue here the majority of the time is with the service, within this specific location, as well as those elusive customer service agents which you must jump through every hoop imaginable in order to speak to if something is wrong during or immediately following your visit. Not even a full week ago, I tried to place a mobile order on their app. No less than 5 times I was faced with a prompt that the order couldnt be processed and to try again later. By this time, my kids were becoming very ill and exhaused, so we gave up our quest for Zaxby 's chicken tenders and moved on. The following day, I realize that not only did they charge me for food I never received, in spite of the order failing to be transmitted into their system, they somehow managed to multiply that charge by 3, removing approximately $18 and change from my card 's balance. I immediately contacted the customer service division , which consisted of having to submit the SAME complaint about 4 times before I was finally redirected to the right form. I submit THAT ONE, triggering a popup window, thanking me for my feedback with the loosely defined promise that someone would be in touch. And when the email came through, it was sure enough a customer service person, informing me (and admittedly, I AM paraphrasing here) that I 'm SOL unless... I can just figure it out on my own or the charges drop off on THEIR own. If yall think I 'm overreacting, and it 's ONLY $18... well I 'm a single mom of 3... and $18 is the difference in getting my kids back and forth to school at the end of the week, or one of my kids having field trip money... either way, it was a blatant act of robbery with no inclination whatsoever to remedy what they 'd done wrong

A roach crawled up the wall beside our table as we were eating. Meal type: Dinner Price per person: $20–30 Food: 4 Service: 3 Atmosphere: 3 Recommended dishes: The Cobb, Chicken Fingerz Platter

Food was good, but service was slow. Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 5 Service: 3 Atmosphere: 4

Man, you just gotta love Zaxby's ... Hands Down the BEST CHICKEN !!! Yeah, a little bit pricy, but so are BMW's. You pay for what you LIKE, right ? Service: Delivery Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Fried White Cheddar Bites, Chicken Fingerz Platter