Kfc - Methuen

Had a horrible experience. Ordered food online 40 minute e in advance got their and had to wait almost a hour to get it. I almost sad screw it and canceled but the girl behind the register was clue less. And every one in the back was either screwingaround or one kid was eating pizzahut right in front of me at the counter really?????? That place should be out ofbusiness....NEVER AGAIN!!!!!!

I went to this location a few weeks ago to purchase dinner for my family, and witnessed the worst customer service by a manager I have ever seen. This older gentleman purchased his food online. When he paid in the store, They charged him $6.00 more thanthe online price. Instead of apologizing or offering him a compromise, or even a coupon, the manager started insulting the poorguy in Spanish to her workers. I understood just enough to be so disgusted at the way she treated him, that I left and calledthe corporate office and filed a complaint. If the online price is different, honor it, or fix it. But don't treat customerslike trash. I'll never go back, and have told all my friends to stay away. You've lost a lot of business over $6.00.

The KFC in Methuen is, by far, the BEST operation of any KFC In have ever been to. My order is ALWAYS correct, my food is ALWAYS hot and fresh and the employees, from Sophia the manager to Fabiola at the window are ALWAYS professional and friendly! Bigsmiles and thank yous every time!!! All other franchise owners should really stop by and observe how this business SHOULD berun!!!!!

My wife went through drive thru and ordered a spicy chicken sandwich meal with fries, a chalupa combo meal 2 chicken littles. She got some chicken meal with mashed potatoes with gravy, 2 mini sandwiches that had what tasted felt like 3-day old chicken(inedible) the chalupas were practically empty. When she got home she attempted calling 4 times with no answer..

This place makes one of the best Nashville chicken bowls ever. Foods always hot and ready to go. Foods flavorful and establishment is clean. Sitting area is boring and not welcoming though. There's a drive thru option also as well as ampleparking in lot Yes there is a bathroom for customers to use