Red Lobster Memphis Winchester Rd.

The 2 female host in the front was very rude with an evil attitude from no reason, a (unstained braid) also told me not to use frankly again, because it does not play them here if they want to eat that was terrible caesar salat was old, I sat on table 23 minutes with an empty glass my sever went past me 8x literally. the server are in a corner and speak of the kitchen instead of waiting for them. the server got my order wrong said she could remember it, but not even write. this place is very unwilling, unprofessional, unsafe and under managed. there are many uneducated simple thoughtful young people working there that do not know the meaning of customer service. if they have a weak guide, they have a bad staff. Sure that the money comes, but the service and the staff are terrible.

The food was delicious and the service was excellent. we were very pleasantly surprised by our culinary experience and will return.

Not to recognize birthday party as mentioned in the reservation!

Even with Priority seating, we had to wait another 20 minutes past our scheduled time to get a table even though no one else was waiting for a table at the time. Several groups of 4 or more walked in without priority seating and were seated within 5 minutes AND ahead of us. The restaurant was not particularly busy at the time with plenty of tables empty. The service was a bit on the slow side and the waiter seemed unprepared to take our order. Once we did receive our food, it was fresh and good.

Service was TERRIBLE! Food came out incorrectly...EVERY PART OF IT! Drinks, appetizers, main dishes..Server seemed like she was disgusted just at the thought of having to wait on us before even speaking to us, which is why it probably took 30 mins to get our drinks (incorrectly). We spoke to the manager, who didn’t even approach our table covered with empty glasses and plates towards the end of our meal, and the only thing he decided to do to rectify the situation was change our server? At this point, all we needed was a to-go box for the rolls we didn’t finish (because they didn’t come out until our food), and the check. Very disappointing considering it was for a birthday.