Dunkin' - Matteson

I like Dunkins regular coffee best and some of their specialty. Their prices are good and service is fast. Sometimes I just can't understand them speaking because of strong foreign accidents and sometimes it looks a little messy.

Dunkin' donuts started selling bacon strips the only problem with this is you need lots of napkins because if they don't heat the bacon, the grease forms in the bag and you get grease goo all over your hands and clothes.

I was right next door at Wingstop not Dunkin. Which was a 10/10 but I'm sure Dunkin's doing great over there too. ????

Used mobile app and they didn't have my option when I got here and they told me I couldn't get a refund had to pick something else

DUNKIN DONUTS of Matteson, IL on Lincoln Highway is my go to for coffee to get me thru long work shifts. I go thru the drive thru and the service is fast, customers spoken to courteously all in all a positive experience. There are slower service dayswhen they are training new employees but that is to be expected customers should be patient tolerant. I do enjoy stoppinghere and have noticed the new food products advertised in windows on signs with decorative flags to catch the attention ofcustomers. The parking lot is clean as well as the drive thru area. I usually do not frequent inside of the store but wouldimagine it mimics tidiness. Access off the street is not a problem turning right.. but can be tricky heading Eastbound as itcrosses an island with a Southbound turning lane. If you need your DD coffee this is a minor issue. I recommend this storelocation for its courteous service willingness to make the customer happy.