Chick-fil-a - Louisville

We love Chick-fil-A because the food is always consistently hot...the workers act like they really like their job.

My wife and Stopped here for a quick lunch last week. Cathy got the regular chicken sandwich while I had the Spicy Chicken with fries. Service is fast and friendly, the food wonderful and healthy.

Like the top says I've stopped here a couple times over the last two weeks and have had great service. As always the drive thru is packed so I decided to go inside. When I go inside I always look for the car I would be behind if I were in the drive thru to gauge how fast inside is. And this time inside was faster. I ordered, they made it and what looked like was a manager brought it to me, he said thanks and have arrest day! I'll take that! Only negative was the one time I went to the drive thru, the cup of Sprite had a crack in it and spilled Sprite over me and the car... Still have to clean that up by the way!

First off I love CFA, I’ve never seen a bad one except for this one. I’ve stopped a few times and they are always slow. Waited 20min in the drive threw once and ten minutes for a ice cream cone on the inside another time.

Worst ever Customer service ever witnessed at a Chic-fil-A today. An employee threw away my drink and food containers while I made a quick restroom visit. She didn’t have the courtesy to wait a couple of minutes or ask me if I was finished. I should get several free meals for this horrible service.