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Bidrage med feedbackOur visit to Coabana this past Friday was very disappointing. This was our second time at the restaurant. The first visit, a couple of weeks ago, was very positive with good service, great food, and drinks. However, everything was the opposite during this second visit. Despite making a reservation for dinner at a regular table, we were initially seated by the firepit. When we requested a regular table, the staff gave us attitude. It took a long time to order drinks, and even longer to receive them. The drinks were not good, with several errors in making and serving them. The food came out lukewarm. It's unclear whether the issues were with the bar, the kitchen, or the waitstaff. Unfortunately, we do not plan on returning anytime soon. It's a shame because Coabana seemed like it could have been a great addition to Louisville.
Sadly disappointed. We dined on 9/8 for dinner and was seated out on the front patio. The restaurant had a great vibe and our waitress was very nice. Unfortunately the rest of the experience did not live up to the first impressions. After 3+ months of operations, it seemed like they were still operating their service and food prep like it was day one. It took 30 minutes to get our drink order to our table, after having to explain to our waitress that the drink we requested had a pitcher price next to it, so should be able to be served in a pitcher, and one item had to be retrieved from the bar by a member of our party, because our waitress forgot it and didn't come back with it. For apps, we ordered the shrimp ceviche, plantains with pork and rock fish bites. Unfortunately the food also took forever to come out. When the food did arrive it was brought to the table by one of the chef's who said that they were short staffed and he had to run food out. I can understand being short staffed but the chef should not be running the food to tables, they should be cooking the food so it can get to the customers faster. The waitresses could have ran the food or even the manager whom we never saw. The food was also not worth the wait. The ceviche was basically cold shrimp soup, not much substance to it beside the shrimp which were whole. Which made it very hard to eat on the chips they provided and share. We ended up cutting up the shrimp to make it easier to eat. The plantains were hard and tough and tasted like they had been sitting out. It is pretty sad when a Cuban style restaurant can't successfully deliver a plantain dish on a consistent basis. Overall we had high hopes but were sadly let down and will not be going back.
Service was absolutely terrible. Took forever to order (after forty-five minutes we asked a random server if we could order. By the time the *chef* brought us our food, we were out of drinks, but our server never came to check on us. We never did get a second drink and after waiting, finally asked for our check. Waited again, and finally asked the bartender if we could pay our check with him. More than two hours from start to finish, only one drink, and although the food was good, we will never go back here.
We loved every dish that we ordered. Pulled pork, ceviche, and the pulled beef chicken. Delicious in every way.
Delicious fish of the day and mohitos. Fun atmosphere and excellent service. We all enjoyed it.